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Out-of warranty
Repair & Care
Ongoing support for your heating
Repair & Care helps get your heating back up and running, with a 6‑month fixed-term plan that provides ongoing maintenance and support for your appliance and controls, helping keep everything working as it should.
Options are available whether your appliance is in or out-of warranty.
*From £76.19 per month
Why choose Repair & Care?
Just need a repair?
If your product is in warranty
Your repair is covered under warranty.
Simply book online or call the Baxi Customer Support team and we'll help get your heating back up and running.
If your product is out of warranty
Get your heating back up and running with a fixed-price repair carried out by one of our expert Baxi engineers.
One-off repair from £453.00
Includes:
- Engineer call-out
- Parts, labour and VAT
- If we can't repair your boiler, you'll only pay a £90 inspection fee and we'll refund the remaining balance
- Parts guaranteed for 12 months following repair
- Labour guaranteed for 90 days
Already have a maintenance plan?
Book your engineer visit through Domestic & General and get the support you need to keep your heating working as it should.
Unsure if you're in warranty?
Don't worry, we're here to help. Call our Customer Support team and we'll check your warranty status and help arrange your repair.
Book a service
Help keep your heating working as it should with a Baxi service. We offer servicing for boilers, filters, cylinders, air source heat pumps and more.
*If the appliance is deemed beyond repair after the first repair, you will be given up to £750 towards a new appliance.
**If the appliance can't be repaired on the first repair, or repair exceeds £500 limit, your plan will be cancelled with a 100% refund.