FAQs

Having an air source heat pump installed at your property can bring significant benefits. One of them being your EPC rating. Find out more...

From saving energy bills, ASHP grants to space requirement considerations; find out all about the pros and cons of Air Source Heat Pump...

An air source heat pump’s COP and SCOP ratings give an indication of how efficiently it performs under certain conditions and throughout the year.

Yes, to maintain the warranty T&C’s heat pumps should be serviced each year. It not only keeps your warranty valid, but it makes sure your heat pump, and associated system is kept in top working order to prevent any unexpected breakdowns.

Prices start from £200 for a one-off annual service. Baxi offer servicing plans to help spread the cost of the annual service over the year.

If your boiler breaks down due to sludge in the system, the repair work is not covered under your warranty and can lead to expensive repair bills as a result.

Issues with your radiator temperature, leaks from your boiler, and unusual sounds from within your system are all indicators that there is a buildup of sludge.

Heat pumps need to be sized correctly in order to work efficiently. Generally, larger homes need a heat pump with a larger output.

While it is technically possible, as a general rule, an air source heat pump should not be moved once it’s installed. Find out more about the process...