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Cold weather advice

How to thaw a frozen Boiler condensate pipe
If the condensate pipe has frozen, you may hear gurgling noises coming from your heating system, the error code E133, E28 or E04:10 and the boiler will shut down.

How to prevent a Boiler condensate pipe from freezing
To help prevent your condensate pipe freezing, you can lag the pipe with waterproof and weatherproof lagging.

How to protect your Boiler in winter
As the nights draw in and the days get cooler, your Boiler’s workload increases significantly.

Get your home in the best shape ready for winter
There’s self-care, but what about that pre winter season home-care routine?
Which product do you have?

Boilers and Cylinders
We are so confident in the reliability and quality of our boilers that we offer warranties of up to 10 years. Register your warranty for your boiler and cylinder here.

Air Source Heat Pumps
Register your warranty for your heat pump here.