2. Maintenance and Support Plans

Looking after your heating for the long term

Maintenance and Support Plans

Keep your heating working as it should with ongoing maintenance, annual servicing and support.

 

 Baxi has partnered with Domestic & General to provide Maintenance & Support Plans, helping you look after your heating, avoid unexpected breakdowns and keep your home comfortable all year round. Annual servicing and repairs are carried out by Baxi Gas Safe registered engineers who know Baxi products best.

 

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Choose the cover that's right for you

Baxi Customer Support

Heating Care

In-warranty

£11.99 per month

 

What's included?

 

  • Exclusive access to our Boiler Care portal
  • Central heating system care (including radiators & exposed pipes)
  • Parts & labour included
  • An annual service on your boiler
  • Access to maintenance portal for useful hints and tips
  • £750 towards boiler if beyond repair (when warranty expires)†

Why choose a Baxi Maintenance and Support plan?

Expert support from Baxi

Annual servicing and support from Baxi Gas Safe registered engineers who know Baxi products best and use Baxi Genuine Parts.

    Helping avoid unexpected breakdowns

    With ongoing maintenance, annual servicing and repair cover, we're here to help keep your heating working as it should and reduce the risk of unexpected repair costs.

      Confidence all year round

      Flexible cover options and year-round support to help keep your home comfortable whatever the season.

        Support for older boilers

        Our plans can help you continue to look after older appliances, with selected plans including a contribution towards a replacement boiler if yours is beyond economical repair.

          Know what's covered

          We believe in helping you make the right choice for your home. Full details of what's included and any exclusions can be found in the plan terms and conditions before you purchase.
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            Baxi Homeowner Boilers Lifestyle-2

            Gold plan

            Out-of-warranty

            £24.49 per month

             

            What's included?

             

            • Exclusive access to our Boiler Care portal
            • An annual service on your boiler
            • Ongoing hints and tips to keep your boiler in good working orders
            • Annual service and visits by Gas Safe engineers
            • Repairs up to the value of £1,500 if your boiler fails the annual service or stops working*
            • Support 365 days a year.
            Buy now

            Platinum upgrade

            Upgrade to Platinum for an extra £2.50 per month. Expect all the benefits of the Gold plan, plus extra help to look after your central heating, including radiators and exposed pipes.

            Upgrade now

            †To be eligible for a Heating Care plan, your appliance warranty is required to have a minimum of 13 months left before its expiry.

            

            *For Gold & Platinum plans if we are not able to repair your boiler or we decide that it is beyond repair, Domestic & General will arrange for your boiler to be replaced with a new one, up to the value of £750. Installation costs are not included.

             

            Terms and conditions apply.