Welcome to Baxi homeowner help and advice.
Find all the latest support online or search our FAQ library, the perfect place to find the answers to your product and service questions.
Homeowner advice
Baxi are here to help you boost your home’s efficiency and recommend tips to help you reduce your energy bills.
Get expert advice and tips from Baxi to help you save energy and money or discover expert tips and advice on optimising your home’s heating system with Baxi.
Latest blog article
A warm welcome to our blog. Read on for lots of info, hints and tips about heat and hot water for your home, energy saving and the future of home heating.
Why summer is a perfect time to service your boiler
Summer is a good time to give your boiler some additional care ahead of the autumn and winter months when you might have a greater need for it. Learn more.
04/08/2026
How-to guide
How to set your thermostat for maximum efficiency
Setting your thermostat correctly and in a certain way can enable you to maintain your comfort while at the same time saving on energy bills and bringing down your emissions.
FAQs
We've shared the answers to some of the most frequently asked questions about boilers, heating systems, servicing and maintenance.
Check out our glossary of heating terms to help you find what you are looking for.
Contact us
We are here to help you with your questions. Our experienced customer service team have the knowledge & expertise ready to help with your enquiries.