Welcome to Baxi Help and Advice.
Find all the latest support online. Search our FAQ library, the perfect place to find the answers to your product and service questions.
Heat Pump Advice
Whether you’re exploring having an air source heat pump installed at your home, or have one already and want to know how to get the most out of it, we have everything you need to find the answer to your questions.
How can we help?
Baxi at Home blog
Lots of info, hints and tips about heat and hot water for your home, energy saving and the future of home heating.
FAQs
We've shared the answers to some of the most frequently asked questions about boilers, heating systems, servicing and maintenance.
How-to guides
Explore our insightful library of expert advice topics and how-to-videos, covering our range of products and services
Popular blog articles
Air source heat pump misconceptions and myths
There’s often conflicting information and misconceptions about air source heat pumps, from misunderstanding how they work in cold weather, to how noisy they might be. Here, we look at some of the common misunderstandings you might have heard and the truth behind ASHP myths.
12/02/2026