Welcome to Baxi homeowner help and advice.
Find all the latest support online or search our FAQ library, the perfect place to find the answers to your product and service questions.
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Find all the latest support online or search our FAQ library, the perfect place to find the answers to your product and service questions.
Get expert advice and tips from Baxi to help you save energy and money or discover expert tips and advice on optimising your home’s heating system.
Whether you’re exploring having an air source heat pump (ASHP) installed, or have one already, we have everything you need to find the answers to your questions.
Heat pumps
There’s often conflicting information and misconceptions about air source heat pumps, from misunderstanding how they work in cold weather, to how noisy they might be. Here, we look at some of the common misunderstandings you might have heard and the truth behind ASHP myths.
12/02/2026
It is quite normal to need to top up the water pressure in your Boiler occasionally. This is a simple job that you can do yourself.