Related FAQs

Question 1

What should my boiler pressure be set at?

Accepted Answer

Normal operating water pressure for your boiler & central heating system is between 1.0 and 2.0 bar. Find out how to troubleshoot when the pressure drops.

Question 2

Does my boiler filter need cleaning?

Accepted Answer

Ask your installer to clean your filter while carrying out your annual boiler service. Read more to find out why this is important...

Question 3

Do I have to have a magnetic boiler filter installed?

Accepted Answer

Fitting a filter is considered best practice when installing a new boiler. The installer must carry out the following steps when a new boiler is fitted...

Question 4

Do I have to have a magnetic boiler filter installed?

Accepted Answer

Fitting a filter is considered best practice when installing a new boiler. The installer must carry out the following steps when a new boiler is fitted...

Question 5

What is a back Boiler?

Accepted Answer

A Back Boiler is a small, compact Boiler fitted at the back of an open fireplace hearth. Find out everything you need to know about the Back Boiler.

Question 6

What are the different types of boilers?

Accepted Answer

Read about the different types of Boilers, their pros & cons, so you can make an informed decision on what's best for you when you come to replace yours.

Question 7

Are Baxi engineers Gas Safe registered?

Accepted Answer

Yes, our nationwide network of Baxi engineers are employed by Baxi and are Gas Safe registered. Find out more...

Question 8

What is a condensing boiler and how does it work?

Accepted Answer

Find out everything you need to know about the Condensing Boilers on this Boiler FAQ page - types of Condensing Boilers, how they work, and benefits...

Question 9

Why is my external condensate pipe freezing?

Accepted Answer

If you're wondering why your condensate pipe keeps freezing, and want to prevent it, read this article

Question 10

What is a condensing boiler and how does it work?

Accepted Answer

Find out everything you need to know about the Condensing Boilers on this Boiler FAQ page - types of Condensing Boilers, how they work, and benefits...

Question 11

What is a condensing boiler and how does it work?

Accepted Answer

Find out everything you need to know about the Condensing Boilers on this Boiler FAQ page - types of Condensing Boilers, how they work, and benefits...

Question 12

Why is my external condensate pipe freezing?

Accepted Answer

If you're wondering why your condensate pipe keeps freezing, and want to prevent it, read this article

Question 13

What is a condensing boiler and how does it work?

Accepted Answer

Find out everything you need to know about the Condensing Boilers on this Boiler FAQ page - types of Condensing Boilers, how they work, and benefits...

Question 14

Is a condensing boiler a combi boiler?

Accepted Answer

Is a condensing boiler the same as a combi boiler? The short answer is yes. However, there are 3 types of condensing boilers. Find out more...

Question 15

Can I still replace my old gas boiler?

Accepted Answer

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Question 16

What is a condensing boiler and how does it work?

Accepted Answer

Find out everything you need to know about the Condensing Boilers on this Boiler FAQ page - types of Condensing Boilers, how they work, and benefits...

Question 17

Are Air Source Heat Pumps Safe?

Accepted Answer

Read our guide as we explore aspects addressing common safety concerns and showcase Baxi’s dedication to safe and efficient air source heat pump systems.

Question 18

Are Air Source Heat Pumps Safe?

Accepted Answer

Read our guide as we explore aspects addressing common safety concerns and showcase Baxi’s dedication to safe and efficient air source heat pump systems.

Question 19

Where is safe to install a Boiler?

Accepted Answer

You can have your boiler installed safely in most rooms. However, you do need to consider the Building Regulations. Get more guidance here...

Question 20

Where is safe to install a Boiler?

Accepted Answer

You can have your boiler installed safely in most rooms. However, you do need to consider the Building Regulations. Get more guidance here...

Question 21

Should I turn off my Boiler in the summer?

Accepted Answer

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

Question 22

Should I turn off my Boiler in the summer?

Accepted Answer

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

Question 23

Why is my external condensate pipe freezing?

Accepted Answer

If you're wondering why your condensate pipe keeps freezing, and want to prevent it, read this article

Question 24

What temperature should my Boiler be set at?

Accepted Answer

Boilers come in all shapes and sizes. If you want to know what temperature should a boiler be set at, take a look at our guide to get a good idea.

Question 25

Is a condensing boiler a combi boiler?

Accepted Answer

Is a condensing boiler the same as a combi boiler? The short answer is yes. However, there are 3 types of condensing boilers. Find out more...

Question 26

What is a Condensing Boiler?

Accepted Answer

Find out everything you need to know about the Condensing Boiler, and the difference between new and old condensing boilers here...

Question 27

What is the Boiler Upgrade Scheme?

Accepted Answer

Find out everything you need to know about Boiler Upgrade Scheme and if you eligible for the Boiler Upgrade Scheme.

Question 28

What is the Boiler Upgrade Scheme?

Accepted Answer

Find out everything you need to know about Boiler Upgrade Scheme and if you eligible for the Boiler Upgrade Scheme.

Question 29

What do Baxi error codes E23, E53, E133, E119 and E128 mean?

Accepted Answer

Is your boiler shut down and is showing error code E28, E53, E113, E119 or E128? Find out how to fix this...

Question 30

Can I still replace my old gas boiler?

Accepted Answer

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Question 31

Can I still replace my old gas Boiler?

Accepted Answer

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Question 32

How long does a Boiler last?

Accepted Answer

Find answers to how long does a boiler last, when does a boiler need replacing, and how you can make my boiler last longer here...

Question 33

Can I still replace my old gas boiler?

Accepted Answer

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Question 34

Can I still replace my old gas boiler?

Accepted Answer

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Question 35

What is the Boiler Upgrade Scheme?

Accepted Answer

Find out everything you need to know about Boiler Upgrade Scheme and if you eligible for the Boiler Upgrade Scheme.

Question 36

Should I turn off my Boiler in the summer?

Accepted Answer

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

Question 37

Should I turn off my Boiler in the summer?

Accepted Answer

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

Question 38

Should I turn off my Boiler in the summer?

Accepted Answer

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

Question 39

Why should I have a filter fitted?

Accepted Answer

Many boiler breakdowns occur are due to sludge in the heating system. Find out the many benefits of fitting a magnetic filter & how it can save you money.

Question 40

Why should I get the water in my central heating system cleaned?

Accepted Answer

If Boiler breaks down due of sludge in the system, the repair work is not covered by the Boiler warranty & can lead to expensive repair bills. Read more...

Question 41

What is central heating sludge?

Accepted Answer

Sludge or magnetite if left to build up, can damage the boiler and the heating system. Find out everything you need to know about Sludge here...

Question 42

What is a magnetic boiler filter?

Accepted Answer

Find out everything you need to know about the magnetic boiler filter, how they function, why should the filter be fitted, and how to look after them.

Question 43

How do I know if I've got sludge in my central heating system?

Accepted Answer

Find out if there is sludge in my central heating system with these common signs. As the installer to check for sludge during your annual boiler service.

Question 44

Does my Boiler filter need cleaning?

Accepted Answer

Ask your installer to clean your filter while carrying out your annual boiler service. Read more to find out why this is important...

Question 45

Do I have to have a magnetic Boiler filter installed?

Accepted Answer

Fitting a filter is considered best practice when installing a new boiler. The installer must carry out the following steps when a new boiler is fitted...

Question 46

Where can I find the serial number of my Boiler?

Accepted Answer

Serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler. Find out more...

Question 47

What are the different types of Boilers?

Accepted Answer

Read about the different types of Boilers, their pros & cons, so you can make an informed decision on what's best for you when you come to replace yours.

Question 48

Are Baxi Engineers Gas Safe registered?

Accepted Answer

Yes, our nationwide network of Baxi engineers are employed by Baxi and are Gas Safe registered. Find out more...

Question 49

Are Baxi Engineers Gas Safe registered?

Accepted Answer

Yes, our nationwide network of Baxi engineers are employed by Baxi and are Gas Safe registered. Find out more...

Question 50

Which Baxi Boiler do I have?

Accepted Answer

Not sure which Baxi boiler you have? Find out by serial number & call Baxi Customer Support on 0330 678 0917. Find out more...

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Related FAQs

What should my boiler pressure be set at?

Does my boiler filter need cleaning?

Do I have to have a magnetic boiler filter installed?

Do I have to have a magnetic boiler filter installed?

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