Baxi Professional

Social housing specification

Building long-lasting partnerships with social housing providers is at the heart of what we do.

 

Backed by extensive industry expertise and solutions tailored to the unique demands of the sector, we deliver reliable, cost-effective heating and hot water systems that enhance resident comfort, support compliance and help maximise long-term asset performance.

Why choose Baxi?

 

We are with you every step of the way.

 

From strategic planning and specification through to ongoing maintenance and resident support, Baxi provides the expertise, products and services social housing providers need to deliver comfort, reliability and value across their housing stock.

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Pre-project support

Our specialist teams work closely with social housing providers to develop practical, compliant heating and hot water solutions. No matter the project, we help identify the right solution to meet performance, budget and sustainability goals.
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Dedicated account team

From initial consultation through to installation and commissioning, your dedicated Baxi team work collaboratively with housing providers, contractors and consultants to ensure projects are delivered efficiently, on time and to specification.
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Long-term support

Our commitment doesn't end when the project is complete. With comprehensive aftersales care, technical support and training for maintenance teams and residents, we help maximise system performance, improve resident satisfaction and support the long-term management of housing assets.

Your journey with Baxi

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Pre-development

From the outset, our experts support you in turning briefs into successful projects.

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Training

Empowering your teams with specialist training means successful project and long-term confidence.

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Product requirements

We help identify the most effective heating and hot water solutions for your portfolio and residents.

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Design

Take advantage of specialist design and specification tailored to your project needs.

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Installation

Timely installation with support verification and handover ensures peak performance from day one.

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Commissioning

Ensure your heating and hot water systems are installed, tested and optimised with our expert support.

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Aftercare

We offer award-winning customer service and warranty support for everyone’s peace of mind.

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Spare parts

Ready access to Baxi Genuine Parts enables you to minimise downtime, simplify maintenance and extend system lifespan.

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Baxi Assure Complete Home Heating and Hot Water Service

A solution for every home 

We’re supporting social housing and new build providers in their journey towards net-zero carbon emissions by 2050.

 

With a multi-strand, phased approach that combines our complete range of products, Baxi offers a solution that meets every heating and hot water solution.

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Baxi Design

A successful project starts with specification support.

 

From initial planning to project completion, we provide dedicated support to help streamline delivery. Our experts offer system design guidance, specification assistance and proven solutions, helping developers make informed decisions, minimise risk and achieve successful outcomes across residential developments.

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Project Hub

Baxi Project Hub is an online platform and app that offers quick and simple product registrations, free Gas Safe notifications, and project reporting.

 

Contractors and their heating engineers can use the app onsite to instantly register products through the barcode scanner, so you have all product registrations in one place. No additional paperwork, no hassle. 

Featured case study

Hear from our customers

We have had good experience partnering with Baxi over the years, beyond installing quality products, it has been great to make use of the additional valuable support package that comes with a partnership with Baxi.

Joe Jackson

Commercial Director at Jackson Plumbing & Heating Ltd.

From tender to completion, it has been great to have the support of Baxi’s expert service throughout the process. The design support and training meant the team had peace of mind that the most suitable products would be going into the homes and that our engineers were comfortable with the installation of them.

Evan Peat

Senior Contract Manager at James Frew Ltd

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Get started

Want to find out how we can help with your housing project, or just after some information? Fill out the form below.

FORM HERE

More information

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MCS Umbrella

Baxi can help social housing providers access low-carbon heating technologies through our MCS Umbrella service.

 

By supporting eligible heat pump installations with MCS certification, we help simplify the process, unlock access to funding opportunities and provide reassurance that systems are installed to recognised industry standards.

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Funding and policy support

Baxi helps social housing providers stay ahead of changing legislation with expert guidance, practical advice and future-ready solutions.

 

Whether you're navigating decarbonisation targets or meeting compliance requirements, our specialists work alongside you to reduce complexity, manage risk and make confident decisions that benefit both organisations and residents.

Award Winning Baxi Customer Support

Customer support

At Baxi, we have an award-winning service division and are here to support with the lifetime of your developments’ appliances.

 

Aiming to provide customer excellence, we offer a service that can adapts for your homeowners’ needs, one which our customers trust and goes beyond their expectation.

Contact your Specification Manager

Our Specification Sales Team is on hand to help you with all your Residential Specification hot water and heating requirements.

Training

The greater your knowledge, the more you can offer your customers. Discover our range of courses to help you develop your skills.