Baxi in the Media

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We’re always making headlines! Our work has been included in articles from several leading media outlets – including ones you might have read yourself! Take a look at what is being said about our solutions below..

As Seen Last Month

Carly Gayle named LCL Trainee of the Year

The LCL Awards’ 2026 Trainee of the Year trophy has gone to Baxi’s field services engineer Carly Gayle. As one of Baxi’s newest F-Gas engineers, Carly works on the company’s heat pump range, supporting the roll out of low carbon heating and cooling.

Carly impressed the judges with her commitment to progressing in the building services sector and support of fellow trainees and received her certificate, trophy and Testo testing equipment goody bag from LCL Awards director, Mark Krull. Congratulations, Carly!

BESA Awards

The Building Engineering Services Association (BESA) has unveiled its 2026 Industry Awards shortlist, which places a strong focus on youth education this year. Baxi is proud to sponsor BESA’s WorldSkills UK Refrigeration, Air Conditioning and Heat Pump competition, the finalists of which will be honoured at this year’s awards dinner.

Training - Reframing the skills challenge

Training for competence is critical in the installer journey to heat pumps, says Ian Trott, Baxi’s head of training solutions. Ian discusses the vital role of training for confidence and real-world competence to drive the energy transition.

Heating Installer Awards - Baxi to sponsor the Heating Installer Awards for the 2027 awards programme

Heating Installer Awards - Baxi is delighted to sponsor the Heating Installer Awards for the 2027 awards programme.

Paul Haynes, Product, Solutions and Marketing Director at Baxi said: “We’re excited to be joining the Heating Installer Awards as a sponsor for 2027. Installers are at the heart of everything we do, and the awards provide an ideal opportunity to celebrate the skill, professionalism and dedication that exists throughout the heating industry.

“We’ve been aware of the Heating Installer Awards for a number of years and have seen first-hand the fantastic community they’ve built, championing both established professionals and the next generation of talent. We’re looking forward to becoming part of that community, supporting the awards and seeing the outstanding quality of entries from installers and plumbers across the UK.”

Installer

Heat pumps and PV go hand in hand, says KS Connexions

KS Connexions has evolved over the past decade into a renewables focused business, specialising in solar PV and battery storage. With more than 10 years’ experience installing PV systems, the business made a clear strategic decision over six years ago to move away from general electrical work and focus solely on renewable technologies.

Local support, strong technical backup and a reputation for reliability were key factors in KS Connexions choosing to work with another Warwickshire-based business in Baxi. “Support is everything,” explains Director Stin Sidhu. “You only really judge a manufacturer when something doesn’t go perfectly. Having someone you can call, who really knows the product, is critical.”

Baxi AmbiZen Smart Home Control - Baxi PR Coverage

New Smart Control from Baxi Simplifies Wireless Installation for Installers

To give installers and their customers maximum choice flexibility, we have introduced a new range of wireless controls compatible with its air source heat pumps, boilers and cylinders.

PHPI

Archive

July

BDR Thermea completes full acquisition of Italy’s G.I.Holding in commercial HVAC capabilities

Baxi has launched a new promotion that rewards installers with enough Baxi Works points to cover the cost of their Gas Safe renewal. Running until 30 September 2026, the promotion gives installers 6,250 Baxi Works points – equivalent to £187 – when they install and register five qualifying Baxi 600 or 800 boilers through Baxi Works.

Baxi strengthens aftersales commitment

Baxi is strengthening its aftersales proposition through a more integrated approach to service and spares. The move will help installers access the genuine parts, expertise and support needed to keep customers’ heating systems running reliably.

As part of the move, Baxi has appointed Ethan Thompson as Head of Spares. Having spent more than 13 years with the business across a range of product management and leadership roles – including roles at parent company BDR Thermea – Thompson now leads an operation responsible for supply chain, logistics, product portfolio management and sales of genuine parts.

Baxi’s new promotion helps installers cover the cost of Gas Safe renewal

Heat pumps and PV go hand in hand, says KS Connexions

KS Connexions has evolved over the past decade into a renewables-focused business, specialising in solar PV and battery storage. With more than 10 years’ experience installing PV systems, the business made a clear strategic decision over six years ago to move away from general electrical work and focus solely on renewable technologies.

New Smart Control from Baxi Simplifies Wireless Installation for Installers

To give installers and their customers maximum choice flexibility, we have introduced a new range of wireless controls compatible with its air source heat pumps, boilers and cylinders.

Baxi launches new Care Kits to take the guesswork out of preventative maintenance

Baxi has launched new Care Kits designed to make preventative boiler maintenance simpler for installers, enabling them to deliver above-and-beyond service and peace of mind to homeowners.

HP&R

June

Baxi reduces electricity consumption at Preston manufacturing site

Baxi has reported an 11.97% reduction in electricity consumption at its Preston manufacturing site between 2024 and 2025 and a further 7.18% reduction in electricity use in Q1 2026 compared with the same period in 2025.

Baxi at InstallerSHOW

We were delighted to be back at InstallerSHOW 2026, showcasing the smart solutions, expanded services and enhanced installer support at the heart of our ‘Baxi’s Got You’ theme.

PHAM News

Baxi launches Care Kits to support planned boiler maintenance

Baxi has launched new Care Kits designed to make preventative boiler maintenance simpler for installers, enabling them to deliver above-and-beyond service and peace of mind to homeowners.

Ian Trott, Head of Training at Baxi Heating and Hot Water Solutions

How three changes to ASHP installs can boost homeowner satisfaction

Most installers find that much of their experience working with boilers transfers directly to air source heat pump (ASHP) projects. That said, there are a small number of areas that, if given particular attention, can benefit ASHP installers in terms of quality of install and customer satisfaction. Ian Trott, Head of Training at Baxi, explains.

Installer Online

Baxi heat pump delivers reliable quiet comfort and major cost savings for West Cork family home

When the oil boiler failed at Fabian’s detached home in West Cork, Ireland, replacing it with a like-for-like boiler might have seemed the obvious choice. Instead, he opted for a Baxi air source heat pump (ASHP), transforming an unexpected breakdown into a future-ready upgrade. The installation has resulted in substantial running cost savings and an improved home energy rating, all the while delivering consistent comfort and exceptionally quiet operation.

May

Baxi and Primary Engineer deliver STEM lessons to nearly 1,400 pupils

Baxi volunteers have helped nearly 1,400 primary school pupils build working engineering projects as part of the company’s fifth year supporting children’s science, technology, engineering and mathematics (STEM) learning through Primary Engineer.

Baxi backs JTL National Awards 2026

Baxi is a headline sponsor of the JTL National Awards, reflecting its support for the next generation of skilled professionals and the role apprenticeships play in addressing industry skills shortages.

Baxi reduces HGV emissions by ~99% with HVO fuel

Baxi has accelerated progress on the road to net zero by eliminating diesel as its standard HGV fuel and switching to hydrotreated vegetable oil (HVO), reducing HGV fuel emissions by ~ 99%.

Baxi - Finalist - National ACR & Heat Pump Awards

Baxi shortlisted for two awards at the National ACR & Heat Pump Awards 2026

⭐ Training Provider of the Year - we pride ourselves on having transitioned from a boiler manufacturer to a business that not only has real competence in heat pumps but is driving the energy transition, so are thrilled to be shortlisted for this award. In the last 12 months, we have trained more than 1,000 external customers for excellence and full competence on air source heat pumps. Our goal is to make our customers experts in ASHP systems, knowing what to do and why they are doing it, and thereby able to deliver the correct solutions for their customers.

⭐ Innovation of the Year - for the new range of prefabricated renewable heating solutions we have supplied to Travis Perkins’ WholeHouse®, the industry-first digital design and house building platform that offers a smart new way of working. Our understairs PUC unit is a core element of WholeHouse®, meticulously designed and built using innovative MMC techniques to optimise the home’s renewable energy system while reducing overall space and materials. This innovative solution allows housebuilders to integrate renewable heat pump systems seamlessly within efficient, repeatable housing designed to the latest sustainability standards, accelerating the deployment of compliant homes, reducing onsite waste, addressing the skills shortage and providing immediate access to Future Homes Standard compliance for housing developers.

Baxi training and support for installers making the switch to heat pumps

Baxi training and support boosts company’s ASHP transition.

Heat Pump News

An ASHP training journey

PHPI

Baxi's New smart controls - AmbiZen Simplifies Wireless Installation for Installers - Baxi PR Coverage

New Smart Control from Baxi Simplifies Wireless Installation for Installers

To give installers and their customers maximum choice flexibility, we have introduced a new range of wireless controls compatible with its air source heat pumps, boilers and cylinders.

Baxi launches new Boiler Care Kits - Baxi PR Coverage

Baxi launches new Care Kits to take the guesswork out of preventative maintenance

Baxi has launched new Care Kits designed to make preventative boiler maintenance simpler for installers, enabling them to deliver above-and-beyond service and peace of mind to homeowners.

‘Baxi’s Got You’ at InstallerSHOW 2026

We are delighted to be back at InstallerSHOW 2026, showcasing the smart solutions, expanded services and enhanced installer support at the heart of our ‘Baxi’s Got You’ theme.

April

Baxi backs JTL National Awards 2026

Professional Engineer

Lancashire Apprenticeship Awards

Baxi is thrilled to be named a finalist in three award categories of the Lancashire Apprenticeship Awards! Degree Apprentice – Niall Greene Engineer/Manufacturing Apprentice – Shaun Gaskell Large Company of the Year – Baxi

Baxi reduces HGV emissions by ~99% with HVO fuel

Baxi has accelerated progress on the road to net zero by eliminating diesel as its standard HGV fuel and switching to hydrotreated vegetable oil (HVO), reducing HGV fuel emissions by ~ 99%.

MCS Umbrella Scheme - Baxi Heating - Baxi PR Coverage

Baxi cuts admin for heat pump installers with new MCS Umbrella Service

Baxi has launched a Microgeneration Certification Scheme (MCS) umbrella service for air source heat pump installers. The aim is to make the MCS journey more straightforward by taking care of the design, compliance and paperwork, leaving the installer to focus on delivering efficient, low carbon heating.

Everything you need to know about R290

Installers looking to capitalise on the latest air source heat pump technologies need to know the advantages of new refrigerants on the market, such as R290. Baxi explores how R290 differs from other refrigerants and how installers can take advantage of the business opportunities it opens up.

HP&R

March

Future Homes Standard

Baxi’s Director of Policy and External Affairs Jeff House reacts to the Future Homes Standard.

Heat Only Boilers

While combi boilers might be the more popular boiler type in the UK, certain circumstances might lend themselves to heat-only boilers. Andy Speake explains in PHPI magazine:

PHPI Magazine article

WholeHouse and Baxi partner for the leading housing innovation award

Premier Construction News

Plotting Roadmaps to Heat Decarbonisation in Social Housing

Every social housing property in England and Wales must meet an Energy Performance Certificate (EPC) rating of band C or higher by 2030. Some progress has been made, but thousands of homes still require extensive retrofit works to achieve the higher EPC ratings. Transitioning to low carbon heating solutions is key to this but will require solutions that are minimally disruptive and cost-effective. Rob Pearse looks at two actionable options.

Specification Online

February

Baxi’s Head of Training Ian Trott - environmental advantages of R290 refrigerant heat pumps and considerations for installers

What installers need to know about R290 heat pumps

Baxi’s Head of Training Ian Trott looks at the environmental advantages of R290 refrigerant heat pumps and considerations for installers.

Harvard Renewables - Bill with Baxi commissioning engineer - Baxi PR Media Feature

Becoming a heat pump installer

Going from zero experience of renewable technologies to completing seven successful Air Source Heat Pump (ASHP) installations in just seven months is no mean feat. Bill Taylor, Co-Director at Harvard Renewables and a Baxi Heat Pump Installer, looks back at his heat pump journey – and what advice he’d give today to others considering moving into heat pumps – in Heat Pumps Today magazine.

Becoming a heat pump installer - ACR Journal

January

Baxi joins BMBI Expert Panel as Expert for Heating and hot water solutions

Paul Haynes, Product, Solutions & Marketing Director at Baxi, has been appointed as a Builders Merchant Building Index (BMBI) Expert, representing the Heating and hot water solutions category as the industry accelerates its transition to low-carbon solutions.

The BMBI, a brand of the Builders Merchant Federation (BMF), and run by MRA Research using sales-out data from NiQ GfK’s general builders’ merchant panel, is the only reliable measure of Repair, Maintenance and Improvement (RMI) building activity in the UK. It brings authoritative insight into market trends, while giving leading brands the opportunity to represent and speak for their category.

Jeff House - External Affairs and Policy Director at Baxi Heating - PR Media Feature

Baxi’s Director of Policy and External Affairs Jeff House reacts to the Warm Homes Plan

The publication of the long-awaited Warm Homes Plan has put an end to months of speculation.

At face value, the confirmation of £15bn allocated budget to support the delivery of the plan is welcome, with a mix of finance offerings, incentive through the extended Boiler Upgrade Scheme and targeted support for fuel poor households.

Dig deeper into the detail, however, and there are some aspects which are disappointing.

Study highlights potential savings from home heating upgrade - PHAM News - Plumbing, Heating and Air Movement News Magazine

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