FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

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  • Heat Pumps

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What can customers do to reduce the cost of an air source heat pump installation?

Cost of installing an air source heat pump can be expensive. But homeowners can reduce their carbon footprint & increase property's efficiency. Read more

Can an air source heat pump work alongside a boiler?

Yes. This is known as a hybrid system and is becoming more and more popular. Read more...

What is the Boiler Upgrade Scheme (BUS)?

Find out what Boiler Upgrade Scheme (BUS) is and how it works at Baxi FAQs section...

How much does it cost to run an air source heat pump?

Find out how much does it cost to run an air source heat pump here at our Baxi FAQs...

Who needs to know, when installing an air source heat pump?

Who needs to be informed when installing an Air Source Heat Pump? Find out the lost of people/authorities here...

What do I need to consider when changing a boiler to an air source heat pump?

Replacing a boiler with an air source heat pump? Here's all you need to consider when changing a boiler to an air source heat pump...

Do I have to be Gas Safe registered to install an air source heat pump?

A competent knowledge in plumbing and heating is all that is needed as a prerequisite for the NVQ Level 3 Heat Pump Installation qualification. Read more...

Do I have to be F-Gas certified to fit an ASHP?

Monobloc style air source heat pumps contain a hermetically sealed refrigeration circuit and do not require F-Gas certification to install.

Why such a big push to install air source heat pumps now?

Find out why there is such a big push to install Air Source Heat Pumps now...

What is a monobloc air source heat pump (ASHP)?

Monoblocs are self-contained heat generators. All the hydronic, refrigeration & electrical components are inside the casing, similar to a boiler. Read more

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If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.