Are Baxi Engineers Gas Safe registered?

Yes, our nationwide network of Baxi engineers are employed by Baxi and are Gas Safe registered.


Every engineer undergoes regular training, so they know our boilers inside out. This means that they are usually able to get boilers up and running again very quickly.


Our engineers have well-equipped vans and carry all the Baxi Genuine Parts required to carry out services and most repairs. The parts they use off the van are replenished overnight, so they don’t have to wait for parts, meaning they can usually fix a boiler at the first visit. On rare occasions when this is not possible, the part needed can be delivered overnight, straight into the engineer’s van, so it will be ready for them the next day.  

Related FAQs

Do air source heat pumps need servicing?

Yes, to maintain the warranty T&C’s heat pumps should be serviced each year. It not only keeps your warranty valid, but it makes sure your heat pump, and associated system is kept in top working order to prevent any unexpected breakdowns.

How much does it cost to service an air source heat pump?

Prices start from £200 for a one-off annual service. Baxi offer servicing plans to help spread the cost of the annual service over the year.

How often should I have my boiler serviced?

We advise you have your boiler serviced every year in accordance with the manufacturer’s instructions and to keep your warranty valid.

What happens at a boiler service?

During a boiler service, your Gas Safe registered installer will carry out various checks, such as checking the gas pressure, ensuring safety devices are in good condition, and pipework is in a suitable condition. It will usually take around half an hour to complete a boiler service.

What do I need to do to prepare for my Baxi Engineer visit?

Ahead of your Baxi engineer visit, make sure there is somewhere for them to park their van, that the boiler or cylinder can be accessed easily, and they have a safe environment to work in.

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