FAQs

Baxi boiler warranties range from two-year parts and labour up to 10-year parts and labour, subject to being registered within 30 days of the boiler’s installation and an annual service being carried out.

During a boiler service, your Gas Safe registered installer will carry out various checks, such as checking the gas pressure, ensuring safety devices are in good condition, and pipework is in a suitable condition. It will usually take around half an hour to complete a boiler service.

Checking for damp surfaces on or around your boiler, pipe corrosion, and water dripping beneath it can help identify if there is a leak.

Regular servicing can keep you and your family safe, save you money and keep your warranty valid. Find out more...

Grants such as the Boiler Upgrade Scheme are available to help eligible households with the cost of having an air source pump installed at the property.

In most cases, you don't need planning permission for an air source heat pump (ASHP). But there are certain rules & regulations to be followed in certain circumstances or settings.

Air source heat pumps are designed to be quiet pieces of equipment, typically no louder than a refrigerator.

Heat pumps need to be sized correctly in order to work efficiently. Generally, larger homes need a heat pump with a larger output.

Normal operating water pressure for your boiler & central heating system is between 1.0 and 2.0 bar. Find out how to troubleshoot when the pressure drops.