Boilers

Where can I find the serial number of my boiler?

The serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler that slides out to reveal the serial number.

 

If you can’t find your serial number, please call Baxi Customer Support and we will help you find it.

Customer support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Related FAQs

Is a condensing boiler a combi boiler? 

Most modern combi boilers are condensing models. This means the heat and gases that escape through the flue pipe are captured and reused for efficiency.

Where is safe to install a boiler?

Boilers should be installed by a Gas Safe engineer and in line with specific building regulations.

Why is my boiler pressure low?

It is normal for air to get into your system and cause pressure drops from time to time. This is straightforward to rectify, however if you notice your pressure dropping more regularly, then you may have a leak and need an engineer to fix the issue.

How long does a boiler last?

Well-maintained and serviced boilers can have a lifespan of 10 – 15 years. If you start noticing your radiators are taking a while to warm up or unusual noises are coming from the boiler, then you may need to consider upgrading.

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