Where can I find the serial number of my boiler?

The serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler that slides out to reveal the serial number.

 

If you can’t find your serial number, please call Baxi Customer Support and we will help you find it.

Customer Support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Related FAQs

Why should I get the water in my central heating system cleaned?

If your boiler breaks down due to sludge in the system, the repair work is not covered under your warranty and can lead to expensive repair bills as a result.

How do I know if I've got sludge in my central heating system?

Issues with your radiator temperature, leaks from your boiler, and unusual sounds from within your system are all indicators that there is a buildup of sludge.

Should I turn off my boiler in the summer?

Generally, it is best to keep your boiler switched on even during the summer months, however this can depend on your home and your circumstances.

Is a condensing boiler a combi boiler? 

Is a condensing boiler the same as a combi boiler? The short answer is yes. However, there are 3 types of condensing boilers.

Why should I have a filter fitted?

Many boiler breakdowns occur due to sludge in the heating system. A magnetic filter is an effective way of preventing this sludge from accumulating, and may prevent costly breakdowns at a later stage.

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