2. FAQs

FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Cylinders

  • Heat Pumps

  • Heat Interface Unit

  • MCS Umbrella

  • Professional

  • Training

What support is there for heat pump installations?

Grants such as Boiler Upgrade Scheme (BUS) - £7,500 grant aims to reduce the cost of a heat pump installation for eligible property owners. Read more...

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Why should you consider using an MCS Umbrella Scheme?

Becoming MCS certified can be hard to justify for many heating and hot water engineers due to the amount of additional paperwork, time and cost involved.

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How do I get started with the MCS Umbrella Scheme?

If you have a specific project, visit our webpage to get a free estimate, or for generic enquiries get in touch with us.

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Will I be sitting in a classroom all day at a Baxi training course?

No. The majority of your day will be spent in practical sessions in our workshops. Read on to find out more...

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What will I learn on a Baxi training course?

There's so much to take away from Baxi training course - from boiler functions & construction to installation, commissioning & servicing. Read more...

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What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

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Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

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I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

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What training is available to me?

We’re proud to offer a range of training courses for air source heat pump installations. Learn more about the training courses available here at Baxi.

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How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

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Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.