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Book a repair for your Boiler, Cylinders and Air Source Heat Pump (ASHP)

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Call us today or book a repair online with an expert Baxi engineer

Baxi Professional - Energy efficient Heating and Hot water Solutions

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Due a boiler service? Book now

Baxi Help and Advice

Help and Advice

Problem with your boiler? Check out our FAQs

Baxi Customer Support

Customer Support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Baxi at Home Blog

Baxi is a leading manufacturer of heating and hot water solutions

Our solutions include Boilers, Air Source Heat Pumps (ASHPs), combined heat and power (CHP), heat interface units (HIUs), prefabricated plant rooms and skids, controls and digital applications.

In the UK and Ireland, Baxi has a portfolio of some of the best known and most respected brands in the residential and commercial heating industry - Remeha, Potterton Commercial, Andrews water heaters, and Heatrae Sadia.


Baxi is proud to have been manufacturing in the UK since 1866. From our award-winning customer support to our industry-leading hands-on training, we are fully committed to making life with Baxi as easy as possible.


We have a strong research and development platform and the financial strength of BDR Thermea Group means we make considerable capital investment to stay at the cutting edge of innovation. We are actively involved with designing products that will take us into the zero carbon future.


We employ over 1,200 people in the UK and Ireland and our manufacturing site is in Preston, close to where Baxi was first established in 1866.

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Monday to Friday

8am to 6pm

Saturdays and Bank Holidays

8:30am - 2pm

Cold weather advice

FAQs

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Are there grants available for Air Source Heat Pumps?

Different areas may offer different grants to help you with the cost of installing an air source heat pump. Find out if you are eligible on this page.

What is the Boiler Upgrade Scheme?

Find out everything you need to know about Boiler Upgrade Scheme and if you eligible for the Boiler Upgrade Scheme.

What is the Boiler Upgrade Scheme?

Find out everything you need to know about Boiler Upgrade Scheme and if you eligible for the Boiler Upgrade Scheme.

Where can I get a quote to buy commercial heating or hot water solutions? How to buy? 

To buy a commercial heating or hot water solution, simply contact your expert TSM. Buy directly with us to get exactly what you need, when you need it.

Where can I get a quote? How to buy? 

Contact your expert Technical Sales Manager to buy a heating solution. Dealing direct with us means you get exactly what you need when you need it.

Can I still replace my old gas Boiler?

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

Heat Interface Unit (HIU) efficiency 

Using a twin plate HIU (indirect Heating & Domestic Hot Water) as an example, there are a few ways in which product efficiency can be measured. Read more..

Heat Interface Unit (HIU) pros and cons

Find out the pros and cons of Heat Interface Units (HIUs) here at Baxi FAQs...

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Carbon Monoxide (CO) Advice

Read on for info on signs and what to do if you suspect you have carbon monoxide poisoning; and learn about CO alarms.

User Guides

Looking for product literature? We have all the User Guides and Manuals you may need.